PA Office of Attorney General – Consumer Complaints
Address: 15th Floor, Strawberry Square, Harrisburg, PA 17120
Phone: (717) 787-3391
Website: https://www.attorneygeneral.gov/submit-a-complaint/
Handles complaints regarding scams, deceptive business practices, home improvement fraud, price gouging, and discrimination. The office investigates complaints and pursues public enforcement actions, but does not act as a private attorney for individual legal claims. The office investigates complaints but does not act as your private attorney.

Federal Trade Commission (FTC)
Phone: 1-877-FTC-HELP
Website: ftc.gov
The primary national agency fighting deceptive trade practices, online scams, identity theft, and aggressive debt collection. Collects fraud reports to investigate systemic violations and enforce laws including the Fair Debt Collection Practices Act (FDCPA).

Consumer Financial Protection Bureau
Phone: (855) 411-2372.
Website: consumerfinance.gov
Handles complaints concerning national banks, credit unions, mortgage lenders, credit bureaus, and debt collectors. Residents should submit their disputes to the CFPB Complaint Portal. The bureau then forwards these directly to the financial company, which has 15 days to respond while the CFPB monitors the resolution process.

PA Department of Banking and Securities (DoBS)
Phone: 1-800-722-2657
Website: https://www.pa.gov/agencies/dobs/consumer-help-center
Regulates Pennsylvania-chartered banks, credit unions, mortgage brokers, and non-bank lenders. They also resolve complaints regarding predatory terms, billing errors, or unfair practices by state-licensed lenders and conduct fraud prevention, and financial literacy workshops such as “Scam Jam!” for community members and seniors.

Automobile Lemon Law, PA Attorney General
Phone: 1-800-441-2555
Website: attorneygeneral.gov
Protects buyers and lessees of new personal-use vehicles (cars, light trucks, SUVs, and passenger vans) registered in Pennsylvania. If your new vehicle has a major defect that cannot be repaired after a reasonable number of attempts, you may be entitled to a replacement or full refund. The defect must occur within the first 12 months or 12,000 miles of delivery (whichever comes first).

PA Law Help Consumer Pages
Website: www.palawhelp.org/issues/consumer
An online self-help directory offering free legal education guides, court self-help tools, and step-by-step information on civil financial disputes, predatory auto sales, and illegal debt collection.